Payment Plans for Instrument Purchases

First time customers choosing to make an instrument purchase can take a 20% cash discount from the price of the instrument. Rental customers may utilize their rental credit for up to 80% of the purchase price of any outfit. All prices featured in our shop and in our online catalog are realistic selling prices, not “list prices”. In addition to this, all eligible customers may choose to finance the outfit of their choice with 12 payments in 12 months or less, interest-free.

 

Protection Plan

Lisle Violin Shop’s Instrument Protection Plan is included in the price of every rental. We will maintain your instrument, bow, and case in excellent playing condition. Our Protection Plan includes free string replacement, as well as replacement or repair for accidental damage, theft, fire, or flood. The Protection Plan is offered on a yearly basis for instrument outfits up to $1800 purchased from Lisle Violin Shop for $72.00 plus tax per year for violins and violas or $120.00 plus tax per year for cellos and basses.

 

Limited Warranty

Stringed Instruments, new or used, and repairs are guaranteed to be free of defects in materials or workmanship for a period of ONE YEAR from date of delivery with the following exceptions and conditions as listed below:

  1. Bow wedges, knots, and camber are guaranteed to be secure and correct for as long as the bow retains its full hank of hair but no longer than six months.
  2. Strings installed on new or used instruments sold are guaranteed for 90 days. 
  3. This warranty is issued to the original purchaser and is not transferable. 
  4. Mark Lisle, owner of Lisle Violin Shop and head of violin workshop, or his designee, is the sole judge of the applicability of any provision of this warranty. Abuse, accidental damage, normal depreciation, or repair by unauthorized person(s) may void any or all of the provisions of this warranty. Our liability for defects in materials or workmanship is limited to the correction of those defects. There is no liability for consequential damages. It is the responsibility of the buyer to pay any shipping charges if applicable.

Return Policy

Instruments purchased may be returned for the full price paid in the first 30 days. After 30 days, the instrument can be accepted for trade-in, in accordance to Lisle Violin Shop’s Trade-In Policy. Unopened and unused accessories, instrument cases, books, and CDs will be accepted for a full refund in the first 30 days.

 

Trade-In Policy

Any instrument outfit purchased from Lisle Violin Shop will be accepted for trade in towards the purchase price of a larger or more expensive instrument, bow, and case selected from the inventory of Lisle Violin Shop. For more information, please click here.

 

Rental Payments

Monthly payments in the form of a check or money order can be mailed in the envelope provided with your statement. You may call one of our locations or login to your account to pay with Visa, Mastercard, Discover or American Express. You may also elect for automatic payments from your credit or debit card with our Autopay Option.

 

Returning a Rental

Lisle Violin Shop’s rental program is month to month, so you may return your rental at any time. Please call us to request return authorization if you wish to have the instrument picked up at a school our shop regularly services. You may also return the instrument to either one of our shops. Violins and violas can be shipped via UPS, FedEx, or USPS-please call us for additional information regarding packaging and insurance. Upon receiving your instrument, any balance due is immediately payable. If your instrument is returned before the 10th of the month, the balance for the month will be removed. Any rental credit accumulated towards purchase will be forfeited 10 days after the rental has been terminated if a purchase option is not elected. 

Click here to download our SCHOOL RETURN/EXCHANGE FORM

Please Note that you will need to call us for authorization prior to any returns or exchanges.  Failure to do so may result in your account not being credited for your return.

School Deliveries

Lisle Violin Shop representatives service over 25 public school districts in the Greater Houston and surrounding areas, in addition to a number of private schools and studios. New orders, larger size instruments, or supplies our customers need can be arranged for drop off at school to your child’s orchestra director. We are also able to pickup instruments which need repairs and provide you with a complimentary loaner instrument while we complete your repair in a timely fashion.

To make arrangements for delivery services, please call one of our locations or email us.

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